OUR POLICIES

THE IRISH DAIRY BOARD, INC. COUPON REDEMPTION POLICY

NOTWITHSTANDING ANY PRIOR COURSE OF DEALINGS BETWEEN US, YOUR REDEMPTION OF THE IRISH DAIRY BOARD INC. (THE “IRISH DAIRY BOARD”) COUPONS (EACH, A “COUPON” AND COLLECTIVELY, “COUPONS”) INDICATES YOUR ACCEPTANCE OF AND COMPLIANCE WITH THIS COUPON REDEMPTION POLICY (THIS “AGREEMENT”). NO PURCHASE ORDER, INVOICE, RETAILER-POLICY, OR SIMILAR DOCUMENT SHALL BE CONSTRUED TO MODIFY ANY OF THE TERMS OR CONDITIONS OF THIS AGREEMENT.

It is the intent of the Irish Dairy Board to process Coupon reimbursements in the most efficient and cost effective way possible, to ensure that we can continue to provide consumers the promotional incentive that Coupons offer.

Redemption at the Store

• Coupons are redeemable only by a consumer purchasing the specific product(s) indicated on the Coupon (i.e. the specific brand, size and quantity indicated), and only in accordance with the terms set forth on the face of the Coupon and in this Agreement. The face value of the Coupon should be deducted from the retail selling price of the specific product(s). Only one (1) Coupon shall be honored for each item purchased.
• Retailers are to use reasonable care in accepting Coupons. Retailers shall not accept Coupons that havn reproduced, photocopied, mutilated, trimmed or altered in any way.
• Coupons are non-assignable and are void if transferred from their original recipient to any other person, firm or group prior to store redemption. Coupons are not to be used in swap boxes, taped to product, gathered and distributed by any person or group for charitable fund raising purposes, or otherwise used in any way except as described in Section 1 above.
• Coupons are void if taxed, restricted or prohibited by law.
• The consumer must pay any and all applicable taxes related in any way to Coupons.
• Coupons are redeemable only by consumers, and ultimately Customers (as defined below), located in the U.S., its territories, and on U.S. military bases.

Pressing Coupons for Payment

• The Irish Dairy Board shall only accept properly redeemed and identified Coupons from: (a) authorized retailers, (b) authorized retailer clearinghouses, (c) authorized retailer-billing agents, or (d) authorized wholesaler-billing agents (individually, and collectively, the “Customer”). Coupons shall not be honored and shall be considered void if not presented by the Customer.
• All Customers submitting Coupons for redemption must comply with all applicable laws and regulations, including, without limitation, IRS reporting requirements, and must have an IRS taxpayer identification number.
• To redeem Coupons, please send such properly redeemed and identified Coupons to:

Policy for Payment and Denials

• Upon proper presentation of a Coupon, the Customer shall be reimbursed for the following amounts:
  • a.Face value of a Coupon or, if the Coupon calls for free merchandise, the retail selling price of such free merchandise (up to the stated cap amount), plus
  • b.$0.12 per Coupon (the “Customer Handling Fee”) for each Coupon properly redeemed and identified.

• The Customer hereby agrees that the Customer Handling Fee reimburses the Customer and its agents for any and all fees, costs and expenses relating to such Coupon and redemption thereof, including, without limitation, front-end handling by the retailer, store to headquarters accounting, store occupancy, sundry loss, cost of funds, Coupon processing, and any special handling, invoice preparation or other fees. The Customer Handling Fee constitutes full and complete reimbursement to the Customer and its agents for such fees, costs and expenses and the Irish Dairy Board shall not pay any fees, costs or expenses relating to Coupons or redemption thereof, including, without limitation, postage, shipping or transportation fees, in excess of the Customer Handling Fee. The Customer Handling Fee does not reimburse the Customer and its agents for clearinghouse and other related charges and handling fees, costs and expenses, as such fees, costs and expenses are negotiated between the Customer and its clearing house or agent and are not the responsibility of the Irish Dairy Board. Due to system limitations and for ease of reconciliation, upon submission of an invoice for payment, the Customer Handling Fee shall be settled as follows: an $0.08 per Coupon handling fee, plus a $0.04 per Coupon supplemental handling fee (billed as shipping/postage).
• The Customer hereby agrees NOT to take any unauthorized deductions from product invoices of the Irish Dairy Board for any amount relating directly or indirectly to Coupons or redemption thereof. If such unauthorized deductions are made, the Irish Dairy Board reserves the right to take any action, including, without limitation, suspending shipments/credits to the Customer and/or reduction in the Customer’s promotional funding, to offset any and all unauthorized Coupon related deduction balances.
• The Irish Dairy Board reserves the right to request evidence of proof of purchase to show that sufficient stock was purchased to justify the number of Coupons submitted by the Customer and reserves the right to audit the Coupon sorting and billing service of any Customer or any of its agents involved in the handling process.
• Any action or lawsuit involving Coupon processing or payment disputes shall be brought within twelve (12) months of the original date of the Coupon payment or such claims shall be deemed extinguished. Any such action or lawsuit shall be filed and conducted in state or federal court, as applicable, located in Cook County, Illinois. Each party shall be responsible for its own attorneys’ fees and cost in relation thereto. This Agreement, and any actions or lawsuits related thereto, shall be governed by the laws of the State of Illinois, without regard to its conflict of laws principles.
• If false or misleading verification information is provided by the Customer on a questionnaire to the Irish Dairy Board or a certified clearinghouse, any and all Coupon redemption privileges with the Irish Dairy Board may, in the sole and absolute discretion of the Irish Dairy Board, be permanently terminated.
• Each shipment of Coupons by the Customer shall be considered as a whole and the Irish Dairy Board reserves the right to refuse payment for an entire shipment if any portion thereof is found to be improperly redeemed.
• It is FRAUD to present Coupons for redemption other than as provided by this Agreement.
• UPON THE FAILURE OF THE CUSTOMER TO OBSERVE THE TERMS AND CONDITIONS OF THIS AGREEMENT, THE IRISH DAIRY BOARD MAY, IN ITS SOLE AND ABSOLUTE DISCRETION, VOID ALL COUPONS SUBMITTED FOR REIMBURSEMENT AND, IN SUCH INSTANCE, ALL SUCH COUPONS SHALL BE RETAINED AS PROPERTY OF THE IRISH DAIRY BOARD, WITHOUT PAYMENT. FAILURE BY THE IRISH DAIRY BOARD TO ENFORCE ANY TERMS OR CONDITIONS OF THIS AGREEMENT SHALL NOT BE DEEMED A WAIVER THEREOF.
• The Irish Dairy Board may revise this Agreement at any time, in its sole and absolute discretion.

PRIVACY

KERRYGOLD PRIVACY POLICY

Kerrygold is committed to protecting your privacy. By accessing, browsing, and/or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy in conjunction with this site's Terms and Conditions. We use the information we collect about you to personalize your experience at our website. This privacy statement discloses the information gathering and privacy practices for our website.

What information does KERRYGOLD collect? How do we use it?

• PROMOTIONS, ONLINE SURVEYS & ANNOUNCEMENTS
  If you decide to participate in an online survey, subscribe to an email list, enter a contest, or use one of our other promotional features, we may ask for your name, address, email address, and other pertinent information to administer the contest, tabulate survey results, and subscribe you to lists. When we intend to use your personal information, we tell you in advance.
• BROWSING
  A visitor to our website is not required to reveal any individually identifiable information, such as name, address, or telephone number. However, Kerrygold's Web servers collect other information-such as information related to the make of a visitor's browser software and the Internet domain name of the location the visitor enters from. Such information helps us diagnose technical problems and manage our site by tracking a visitor's interests. Kerrygold uses this information only in the aggregate, so that we can better serve you.
• COOKIES
  Kerrygold may also use "cookies" for navigation of our website and for customization of information that we may present to you. A "cookie" is a small text file that does not personally identify users, although it does identify a user's computer. "Cookies" do not pose a threat to your computer, and they do not contain viruses. Most Web browsers automatically accept cookies, but you can change this feature in your browser.

How does Kerrygold protect customer information?

• Information supplied via online order forms and registration forms is used only by Kerrygold.
• Kerrygold does not sell or rent customer lists. However, Kerrygold reserves the right to transfer information as part of a corporate reorganization, consolidation, merger, or the sale or transfer of substantially all of its assets.
• Kerrygold will disclose personal information when required by law or in the good-faith belief that such action is necessary to:

1. Comply with a court order or legal process served on Kerrygold;
2. Protect and defend the rights or property of Kerrygold or visitors to Kerrygold's website;
3. Identify persons who may be violating the law, the legal notice, or the rights of third parties;
4. Cooperate with the investigations of purported unlawful activities;
5. Comply with other purposes that Kerrygold believes to serve a legitimate purpose

Your Information

If you give Kerrygold your contact information over this website, and you wish to amend that information or have your name removed from Kerrygold's database, please send email to Kerrygold@idbusa.com.

Your Consent

By using our website, you consent to the collection and use of this information by Kerrygold as described in this privacy policy.

International Users

If you are located outside of the United States, please note that this website is hosted on our computer servers in the United States. Any personal information collected through this website may be transferred to the United States and other countries that might not provide an equivalent level of protection as the data protection laws in your home country. Your use of this website or submission of any personal information will therefore constitute your consent to the transfer of your personal information outside of your home country.

Changes to our Privacy Policy

We reserve the right, at any time and without notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update or modification on our website. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such change, update, or modification will be effective immediately upon posting on the website.

Privacy Disclaimer

ALTHOUGH KERRYGOLD STRIVES TO PROVIDE A SECURE NETWORK FOR ITS USERS, THERE IS NO ABSOLUTE GUARANTEE OF SECURITY WHEN COMMUNICATING VIA THE INTERNET AND THEREFORE NOT ALL PERSONAL IDENTIFYING INFORMATION TRANSMITTED THROUGH THE KERRYGOLD WEBSITE MAY BE FREE OF UNAUTHORIZED ACCESS. IN THE EVENT OF AN INTERCEPTION OR UNAUTHORIZED ACCESS, KERRYGOLD SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A USER IN CONNECTION WITH SUCH INTERCEPTION OR UNAUTHORIZED ACCESS, EVEN IF KERRYGOLD HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. KERRYGOLD DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIEDLY, THAT THE INFORMATION PROVIDED BY ANY USER SHALL BE FREE FROM INTERCEPTION OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE IN THE SECURITY OF THE INFORMATION.

IN TRANSMITTING ELECTRONIC COMMUNICATIONS TO KERRYGOLD, THE USER OF THIS WEBSITE IS REQUESTING THAT KERRYGOLD SEND INFORMATION TO OR CONTACT THE USER REGARDING OUR PRODUCTS AND/OR SERVICES. KERRYGOLD WILL MAKE EVERY EFFORT TO ACCOMMODATE REASONABLE REQUESTS FOR INFORMATION PERTAINING TO OUR PRODUCTS AND SERVICES IN A TIMELY MANNER BUT MAKES NO GUARANTEES FOR THE TIMELINESS OF SUCH RESPONSES. THE USER SHOULD BE AWARE THAT KERRYGOLD IS NOT RESPONSIBLE FOR DELAY, NON-DELIVERY, OR NON-RECEIPT OF ANY INFORMATION EXCHANGED BETWEEN KERRYGOLD AND THE USER OR VICE-VERSA DUE TO INTERNET CONNECTIVITY PROBLEMS, MAN-MADE OR NATURAL DISASTERS, FORCE MAJEURE, COMPUTER MALFUNCTIONS, OR INCORRECT CONTACT INFORMATION (INCLUDING BUT NOT LIMITED TO E-MAIL ADDRESSES, MAILING ADDRESSES, TELEPHONE, CELLULAR, PAGER, OR FAX NUMBERS) SUPPLIED BY THE USER.

Child Privacy

We understand the need to protect children's privacy online (we define "children" as minors younger than age 13). We do not knowingly collect or use any personal information from children. We do not knowingly allow children to register with us, communicate with us, or use any of our online services. Information that is inadvertently collected from children will be deleted as soon as it is recognized as such.

Other Websites

This website may contain links to other websites. When you use a link to go from this website to another website, the Kerrygold Terms and Conditions and this Privacy Policy are no longer in effect. Your browsing and interaction on any other website, including sites that have a link on or to Kerrygold, is subject to the rules and policies of that site. Be sure to read over those rules and policies before proceeding, as Kerrygold is not responsible for the privacy practices or the content of such websites.

Contacting the Website

Kerrygold welcomes your questions and comments about privacy. Please send e-mail to Kerrygold@idbusa.com.